Updated 24 July 2026

Cookie and Storage Notice

This notice explains the cookies and browser storage used by FeedbackPilot, why they are used, how long they last, and the controls available to you.

This notice should be read with the Privacy Notice.

Current uses

Storage used by FeedbackPilot

5 storage uses

Account session

CookieStrictly necessary
Purpose
Keeps a signed-in user authenticated and protects access to their workspace.
Duration
Up to 7 days, or until the user logs out or clears site data.

Google sign-in

CookieStrictly necessary
Purpose
Completes a Google login or signup requested by the user.
Duration
Up to 10 minutes, and cleared when the sign-in flow is completed.

Appearance preference

Local storageAppearance preference
Purpose
Remembers whether the user selected the light or dark appearance.
Duration
Until the user changes it, removes it through the Cookie and Storage Notice, or clears site data.

Analytics preference

Local storageStrictly necessary
Purpose
Remembers whether this browser accepted or rejected optional public-website analytics.
Duration
Until the visitor changes the choice or clears site data.

Google Analytics

CookieAnalytics
Purpose
Measures visits and page use on selected public FeedbackPilot website pages after consent.
Duration
Up to 2 years, subject to Google Analytics configuration and browser controls.

Public website analytics

With your permission, FeedbackPilot uses Google Analytics measurement ID G-8LVDQ6XWYV to understand visits and page use on selected public marketing, support, and legal pages. The Google tag and analytics cookies are blocked until you accept analytics.

Analytics does not run on signed-in workspace routes, hosted customer feedback forms, testimonial-permission pages, account-access reports, or authentication callback routes. FeedbackPilot sends the page path without the query string and keeps Google advertising storage and personalisation consent denied.

Product analytics

FeedbackPilot's separate first-party product analytics feature is currently disabled. If enabled after its documented privacy review, it may use limited account-level activity information to understand aggregate product use and service reliability. It does not write or read an analytics cookie, does not use Google Analytics cookies or create a cross-site advertising profile, and signed-in users can opt out through Account and security settings.

Your controls

You can accept or reject optional website analytics below at any time. Rejecting analytics stops future public-page measurement on this browser and removes accessible Google Analytics cookies from this site.

You can switch the appearance preference through FeedbackPilot's appearance control or remove the saved value below and return to your device setting.

You can also remove cookies and local storage through your browser settings. Doing so may sign you out and reset saved preferences.

Google sign-in and Stripe-hosted checkout or billing pages are separate services and are covered by their own privacy and cookie notices.

No analytics choice is currently saved on this browser.

Changing this setting applies to this browser. Rejecting analytics also removes accessible Google Analytics cookies from this site.

Saved appearance preference

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Questions or changes

We will update this notice when our use of browser storage or tracking changes. Questions can be sent to support@feedbackpilot.co.uk.